Chris and guest Julie Kagy tackle the critical topics of workforce development and retention in the event industry.

Guest Julie Kagy shares insights on addressing mistakes, empowering employees, and the importance of treating team members as customers to foster a culture of service.

Chris and guest Julie Kagy go over the complexities of managing expectations and addressing challenges during event setups.

Chris is joined by Julie Kagy to discuss the evolving dynamics of customer service in the post-COVID era.

Chris talks about the importance of making the USP a core part of your team's understanding and operations.

Chris goes over the value of understanding your audience and highlights how a focused approach can enhance your brand's distinctiveness and competitive edge.

Chris discusses the importance of a unique selling proposition (USP) in setting your business apart. Focusing on CrewXP's journey, he highlights the steps to identify and develop a strong USP.

Join Chris as he unpacks unique selling propositions (USPs). He talks about how going beyond price can set a brand apart from the competition.

Chris Griffin & Sachel Josefson discuss the value of the 'Day of Giving'. They highlight the importance of industry partnerships and alumni support in providing valuable experiential learning opportunities for students at Bemidji State University.

Satchel Josefson shares the importance of industry partnerships and how experiential learning can be a game-changer in their career choices.

Chris Griffin & Sachel Josefson dive into the importance of workforce development in the industry. They discuss the need not only to attract new talent but also to focus on developing existing talent in the pipeline. Tune in now!

Explore how 80% of revenue often comes from the top 20% of clients and the significance of identifying client profiles to make informed decisions.

Not every project is a good fit. Chris shares his experience of a client "breakup tour" to clarify his company's identity and values. Saying 'no' led to better-fit clients, increased profitability, and overall business success.

The best leaders protect their team by knowing when to say no to projects and prospects. Involving your team in decision-making and keeping their capacity in mind leads to better outcomes and strengthen teamwork.

How do you qualify opportunities and vendors? Khalil and Chris discuss the challenges of saying 'yes' too quickly and explore why qualification is crucial.

Join Chris and Khalil as they dive into the art of saying 'no' in business. They talk about the reluctant 'yes' to empowered 'no’ and how 'no' can enhance business growth and success.

Don Svehla and Chris Griffin discuss the anticipated outcomes of the Exhibit City News and Experience Builders Partnership, highlighting its potential for enriched content and industry insights.

Discover the dynamic partnership between Exhibit City News and Experience Builders Podcast, a collaboration set to elevate industry conversations with in-depth insights and substantial content.

Join us in this insightful episode as we dive into why 2023 might be a more realistic representation of the 'new normal' in our post-pandemic world. A must-watch for anyone looking to understand the evolving landscape of the events industry.

We're thrilled to announce a groundbreaking partnership between Exhibit City News and the Experience Builders podcast! This new alliance promises to bring you more of the latest trends, strategies, and innovations. We're thrilled to announce a groundbreaking partnership between Exhibit City News and the Experience Builders podcast! This new alliance promises to bring you more of the latest trends, strategies, and innovations.

Discover how Chris Griffin plans to build on the EDPA's current successes, expanding its reach and influence in the business events industry. He shares his vision for enhancing member engagement, fostering industry innovation, and driving sustainable growth.

Exciting news on the Experience Builders podcast as Chris steps up as the new EDPA President. Listen in as he and Khalil discuss the impact of this role on the business events industry and the significance of the EDPA.

Looking to borrow money for your business? Join Chris and Dan as they discuss accessing capital and offer expert insights into making the right financial moves for your company's growth.

Find out how to turn your vision into reality with Dan as he shares the essential mindset and approach for economic planning. Learn how to bridge the gap between visionary ideas and turning them into actionable plans.

Deal with the shifting tides of economic uncertainty with Chris and Dan as they dissect the new conditions and the need for better analytics and adaptability in your strategy. Learn to thrive amid ambiguity and seize the opportunities hidden within the challenges

Learn how to raise your prices without losing your valued clients. Chris and Dan share insights into their experience, discussing the challenges, market dynamics, and maintaining customer relationships during price adjustments.

Gain valuable insights on adapting to the new normal and its economic shifts on this episode. Discover strategies to overcome rising costs and foster innovation for business success in today's evolving landscape.

Dive into a candid discussion with Dan, Chris, and Khalil about the state of the economy. Gain critical insights into how the workforce landscape and rising costs are shaping experiential business strategies post-pandemic.

Join Michael McMahon in an enlightening discussion about shaping workplace expectations and creating a purpose-driven culture. Explore insights into hiring strategies, fostering growth, and finding meaning in your role.

Gain insights into adapting to evolving workforce dynamics with Michael McMahon. Explore compensation shifts, leadership approaches, and fostering a growth-driven culture for enhanced organizational success.

Join Michael McMahon as he delves into the world of experience, wisdom, and effective interviewing techniques. Explore the concept of a tribal organization that nurtures engagement and growth for employees of all levels."

Unpacking Workplace Culture Shifts Join the discussion with Michael McMahon as he delves into the changing dynamics of work culture post-COVID. Explore the challenges of employee expectations, adapting special sauce, and redefining fit for a new era.

Join us as Michael McMahon discusses building his company on hard work beating talent, the evolving workforce post-COVID, and reshaping organizational culture for success. A must-watch conversation!

Gain insights into setting realistic career expectations for students entering the creative industry. Join the discussion on how universities can align their curriculum with industry needs to prepare students for success. Discover the balance between aspirations, salary, and role progression.

Join Sachel Josefson as he shares insightful tips to foster creativity, enhance well-being, and thrive in your creative journey.Discover effective strategies to recharge your creativity and prevent burnout as a creative professional.

Find out about the effects of burnout on designers and uncover strategies to provide them with support and alleviate their stress. Explore the concept of 'working on the business' vs 'working in the business' and its impact on team dynamics.

Discover the importance of addressing customer burnout in the event industry. Explore how empathetic design practices can mitigate stress for clients, leading to better experiences and long-lasting relationships.

Dive into a compelling conversation about intentional company culture, addressing burnout, and fostering a system of freedom. Explore how culture goes beyond perks and impacts employee satisfaction, performance, and innovation.

Explore the intersection of vulnerability, creativity, and growth in this engaging conversation. Join Sachel Josefson and the team as they discuss the power of failure in the creative process and building innovative organizational cultures.

Join Sachel Josefson in an insightful conversation about the interplay of creativity and authenticity. Explore the pivotal role vulnerability plays in personal growth and meaningful pursuits.

What makes a good project manager? From organization and leadership to client communication and teamwork, learn how intentional excellence drives outstanding project experiences! Whether you're hiring or aspiring to be a PM, this valuable insight awaits.

Chris uncovers the telltale signs of amateur project management and learn how to trade the adrenaline-fueled crisis management for strategic systems and intentional action. Discover the ultimate gift to clients: a calm, hassle-free project experience.