In this clip, Chris Griffin & Rich Heagy discuss the challenges of managing varying prices for products and services in the event industry. They emphasize the importance of offering consistency to customers and adapting to changes in the industry.

Chris Griffin & Rich Heagy discuss two crucial factors that can impact the success of businesses in the event industry. They highlight the importance of accurately estimating labor costs and managing the fluctuating costs of material

Chris Griffin & Rich Heagy discuss the importance of having a defined process and managing expectations in business. Discover how following a process and resisting the temptation to deviate can impact costs and profitability. Learn from real-life examples and gain valuable insights into effective project management.

Chris Griffin & Rich Heagy explore the significance of gross margin for businesses. Learn how to calculate and understand gross margin, its impact on profitability, and gain insights into managing costs and maximizing profitability.

Martin talks about how to define job responsibilities and tasks for employees in an organization. He explains how once the org chart and job descriptions are defined, it's important to consider how tasks are passed between employees.

Martin Holland shares his personal challenge of setting written goals with accountability in his latest YouTube episode. He discusses the importance of having specific and measurable goals, and how they are the key to achieving success in any business.

Martin Holland discusses how to create a strong company culture and provides tips on how to define your company's values.

Learn about the difference between a vision and a mission and how to make a realistic vision statement. Watch now to gain valuable business insights from Martin Holland.

Chris and Martin discuss the nine essentials of a successful, organized business, and how they apply to companies that have had to make major changes due to the pandemic.

Chris and Khalil discuss how to prepare clients for unexpected situations when working on a project, particularly in the event industry. They talk about the importance of setting expectations up front with the client, and making sure they are available to answer any questions.

Chris emphasizes the importance of having a pre-project huddle where the team can discuss potential issues and plan accordingly

Chris talks about the importance of having processes in place to deal with unexpected situations. He also emphasizes the value of being prepared and learning from past mistakes.

Chris and Khalil discuss strategies for dealing with unexpected challenges in the workplace. They emphasize the importance of clear communication, identifying problems, and defining solutions

Chris discusses how to manage unexpected events in the event planning industry. He emphasizes the importance of staying calm and coaching staff to react logically rather than emotionally.

Chris discusses some of the challenges faced by businesses, including supply chain issues and the need to diversify savings and operating cash

Learn about managing unexpected events in business. Chris shares his personal experiences dealing with unexpected events and how the pandemic has affected the way people manage them.

Chris discusses the importance of having both a good skillset and mindset for career success, with a focus on the latter. The takeaway is to prioritize mindset when hiring or seeking employment.

Chris and Khalil discuss how traditional interview processes may not be effective in identifying the right mindset and suggest alternative methods such as trial job periods, shadowing experiences, and on-the-job interviews.

Chris and Khalil discuss the challenge of retaining younger employees in a company and suggests that employers should focus on providing challenging and meaningful work, opportunities for growth, and good compensation to retain them.

Chris and Khalil discuss the importance of investing in mindset people and how they can be valuable assets to a business owner or general manager, using the analogy of climbing a mountain.

Chris discusses the importance of skillset in hiring, and how some jobs require specific skills and experience that can't be learned academically. He emphasizes the importance of a candidate's mindset, critical thinking skills, and problem-solving skills for success in the industry.

Chris & Khalil discuss the importance of mindset and values in hiring. It argues that while skills can be taught, finding people with the right mindset and values is crucial for building a strong company culture.

Chris and Khalil discuss about the benefits of hiring overseas workers and the impact of immigration on talent shortages in the current job market.

Chris discusses hiring issues post-pandemic, and whether skillset or mindset is more important in hiring employees. Learn about the shortage of talent in the job market and why mindset is crucial for lasting employees.

Chris provides insights on how to extend conversations beyond the booth space and build relationships with colleagues and vendors. He also emphasizes the value of personal networks and international experiences.

In this video, Chris shares his top takeaways from the Euro shop 2023 event, highlighting the importance of networking, immersing yourself in creativity, and embracing new experiences.

Chris describes the world's largest retail trade fair, taking place in Dusseldorf, Germany with 15 exhibit halls showcasing everything from retail fixtures to trade show exhibits.

Explore ways to better serve a hybrid workforce with Chris and Khalil!

Communication is key to a successful organizational culture. This means talking openly and regularly and using language that's easily understood. Meetings help keep everyone on the same page. 

In today's business world, hybrid employees are the MVPs. These multi-talented individuals can wear multiple hats and bring valuable skills to the table. Invest in your team by hiring and cross-training hybrid players to increase flexibility and adaptability. Watch the full clip.

Efficient communication is key to improving internal processes and better serving customers. Make fast decisions, eliminate waste and bottlenecks, and use systems and automation to increase productivity. Tune in to learn more.

Khalil and Chris talk about how to learn to improve productivity and better communication.

Chris shares the importance of financial metrics, clear vision, and selective opportunities in running a successful business.

Chris discusses how his company's speed and responsiveness enabled them to create a hassle-free experience for event industry clients who typically have urgent needs and issues with in-house production and logistics.

Khalil and Chris talk about the benefits of having a clear vision and core offering for a business, and how it can help avoid problems. They also mention the importance of having a system and process in place, and finding ways to bring joy back into work to prevent burnout.

Khalil and Chris talk why it’s necessary to say no to projects that may not be the right fit in order to avoid overpromising and underdelivering, which can damage relationships and reputations.

Khalil and Chris discuss the importance of identifying and focusing on a specific target audience, customer profiles and ideal customer profiles, and investing in local resources for success in business.

Khalil and Chris talk about the importance of targeting a specific market and the challenges of growing a business, including the need for outsourcing and a certain level of revenue. They also discuss the importance of loving business in order to be successful.

Khalil and Chris discuss the importance of having a clear vision for a business and the value of partnerships and outsourcing.

Khalil and Chris discuss the challenges of the pandemic and the need to redefine a business. They mention the importance of understanding one's business and working with fewer, more focused customers.

Michael McMahon of Hill & Partners shares how his team bounced back from the pandemic to exactly where they wanted to be.

Michael McMahon shares his views on how to keep people and how much opportunities there are in a volatile marketplace even with human capital.